Health, Latest News | Posted: Tuesday, April 28th, 2020 at 2:31 pm | return to news

New helpline for parents worried about their children during lockdown

A new helpline has been launched in Dorset to support parents and carers who are worried about how their child or teenager is coping during the coronavirus pandemic.

Women on phone

Cllr Andrew Parry, Dorset Council Portfolio Holder for Children, Education and Early Help, said, “These are difficult times for everyone, but it can be particularly hard on some children who perhaps do not fully understand why they are not going to school and why their routines have changed so much.

“That said, it is also an anxious time for children and young people who know exactly what is happening, and may be finding the coverage very worrying.

“We have launched the helpline to support parents and carers so they can help their children cope with the lockdown. If you live in the Dorset Council area and are concerned about how your child is managing and you need someone to talk to, please ring us.


Iron Mill College


Iron Mill College

“Our educational psychologists are available to help you. They will listen to your concerns and can offer practical advice and guidance.”

Calls are confidential unless there is a risk of harm to the caller, their child or someone else. Brief records are kept of each call.

The service, set up by Dorset Council’s Educational Psychology Service, is open to all families in the Dorset Council area.

The helpline number is: 01305 228300. It is open from Monday to Friday from 9am to 4.45pm. Callers need to ring and make an appointment for a 30-minute phone consultation.

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