Latest News, Poole, Swanage, Top Story | Posted: Wednesday, August 21st, 2019 at 9:35 am | return to news

MPs meet Sandbanks chain ferry operators

“There is little doubt in my mind that this breakdown could not have been foreseen or prevented,” said Richard Drax MP following a meeting with the operators of Sandbanks ferry.

Sandbanks Chain Ferry
Sandbanks chain ferry out of action until October

The vital service, which links Sandbanks in Poole to Shell Bay in Studland near Swanage, carries vehicles and foot passengers. It was withdrawn from service on 12 July and it is not anticipated to return until October.

Following concerns raised over the suspension of the service at the busiest time of the year, Richard Drax, Member of Parliament for South Dorset, and Robert Syms, Member of Parliament for Poole, recently visited the Sandbanks Ferry Company senior management team in the ferry office at Shell Bay, Studland.

During the meeting, the MPs were presented with a detailed briefing of the current repair situation and the measures the ferry company has undertaken to investigate alternative options for customers while the ferry is out of service.

Richard Drax commented: “I understand from the company that the driveshaft, made with specialist steel, is designed to last the lifetime of the ferry. I fully appreciate that both the ferry operator and local people and businesses are suffering at what is the busiest time of the year. Following my meeting, I am reassured that the company is doing all it reasonably can to get the ferry back in service, which is expected in October.”

Robert Syms MP added, “During the meeting with the Sandbanks Ferry Company, we discussed potential measures to offer an alternative car or foot passenger service while the ferry is under repair. I am satisfied that the ferry company has investigated all potential avenues and that at present, due to sea conditions and landing infrastructure, there are no viable alternatives which enable the company to operate a safe replacement vessel in the short term.”

Mike Kean, managing director of the Sandbanks Ferry Company, said: “We are very grateful that Richard Drax and Robert Syms were able to meet with us. We were pleased to provide both Members of Parliament with assurances that we are doing everything in our power to return the ferry service as soon as possible.

“We wholly appreciate the frustrations and difficulties the ferry service suspension is causing to the local community, and so we are very grateful for the understanding and patience of our customers while we work through this issue. We will continue to work in close harmony with local businesses, residents and organisations as we focus on bringing the ferry service back into operation at the earliest possible opportunity.”

Customers who have purchased books of ferry tickets through the Sandbanks Ferry company during 2019 can apply for a refund to the value of unused tickets. Applications should be emailed to

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